Conditions of Use

Returns Policy
We pack our products very carefully, but shipping can sometimes be a rough process. If you receive a package that has been damaged in transit, please notify us within 48 hours and save ALL of your shipping materials. UPS or USPS will need it for inspection purposes and damage assessment. If your product was sent in error or incorrect please call us or email us for a return authorization number.
For sanitary reasons and due to the handmade nature of our products and FDA requirements, we cannot accept products for a return. All of our ingredients are listed on our website in each and every product so customers can avoid possible sensitivies that they are away of. Please read our ingredients before purchasing.

For Returns refer to below information:

Damaged item returns: Save all packaging materials so you can present all of the damaged materials to the shipper within 24 hours to ensure that your claim is processed. We ask that you please contact us via email (caryn@thecreeksidecreations.com) so we can follow up with the shipper in order to assist with the claim. All items must be returned to us via USPS with receipt.
Items missing or Incorrect - Please contact us by email (caryn@thecreeksidecreations.com) for a return authorization number within 2 business days from receipt of your package. Do not open any products you received in error.


Our Contact Information:
The Creekside Creations
You can use the "contact us" feature in this website to safely write to us.
Email: caryn@thecreeksidecreations.com

Disclaimer Information
When describing our products, we use scientific knowledge of the ingredients and their and common names.
The Creekside Creations products have not been evaluated by the FDA and are not intended to diagnose, prevent, or treat any disease.
It should be known that when a product of ours is purchased, it is the consumer's responsibility to be educated in the uses and any medicinal properties.
It is recommended that you consult with a qualified aromatherapist, herbalist or health care provider when in doubt.